Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Welcome to BetFully Inc. ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including LineStar, TrackWiz, Props Optimizer, and any other applications or websites operated by BetFully Inc.
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. Company Information
3. Information We Collect
3.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for an account or subscribe to our services
- Make a purchase or subscribe to a paid plan
- Contact us for customer support
- Participate in surveys, promotions, or contests
- Post comments or feedback
This information may include:
- Name and email address
- Billing address and payment information
- Username and password
- Communication preferences
- Any other information you choose to provide
3.2 Information Collected Automatically
When you access our Services, we automatically collect certain information, including:
- Device information (type, operating system, unique device identifiers)
- IP address and general location data
- Browser type and version
- Usage data (pages visited, features used, time spent)
- Crash reports and performance data
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and support requests
- Send promotional communications (with your consent)
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
5. Subscription and Billing
Our Services may offer subscription-based access to premium features. When you subscribe:
- Payment information is processed securely through third-party payment processors (such as Apple, Google, or Stripe)
- We do not store complete credit card numbers on our servers
- Subscriptions automatically renew unless cancelled before the renewal date
- You can manage or cancel subscriptions through your app store account or our website
- Refund policies are governed by the applicable app store or our terms of service
For subscription inquiries, please contact us at Support@BetFully.com.
6. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third parties that perform services on our behalf (payment processing, data analysis, email delivery, hosting)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties for their marketing purposes.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. These technologies help us:
- Remember your preferences and settings
- Understand how you use our Services
- Improve performance and user experience
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-Out: Opt out of marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at Support@BetFully.com.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your CCPA rights
12. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at Support@BetFully.com, and we will take steps to delete such information.
13. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
14. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: